Job Summary: We are looking for a detail-oriented and motivated Manual QA Tester to join our Quality Assurance team. This entry-level role is ideal for someone who enjoys identifying issues, ensuring software quality, and working closely with developers and product teams to deliver high-quality products. You will be responsible for testing web and/or mobile applications, identifying bugs, and ensuring a smooth user experience. Key Responsibilities: Execute test cases (manual) to ensure the quality of web/mobile applications. Review requirements, specifications, and technical design documents to provide timely and meaningful feedback. Identify, record, and track bugs using issue tracking tools (e.g., JIRA, Bugzilla). Perform functional, regression, integration, smoke, and exploratory testing. Work closely with developers and product managers to understand features and resolve issues. Document test cases, test results, and testing processes. Participate in daily stand-ups, sprint planning, and team meetings.
Ticket Resolution Agent Location: Phoenix, AZ (Remote)2 Months Background Check: Yes ( Need FPCC) Job Description: Position Description -Review, research, and analyze routine to moderate ticketed issues for taxpayer inquiries. -Reroute ticket escalations...
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